Supporting you in speaking up for your right to respectful reproductive healthcare.

photo by Meghan Macdonald

photo by Meghan Macdonald


About Kate

My name is Kate Macdonald. I’m a patient advocate based in Toronto, Canada. After my own experience of obstetric violence and postpartum PTSD, I learned how little support exists for folks who wish to speak up about mistreatment and abuse in reproductive healthcare.

Disrespectful care is normalized in our healthcare system and speaking up in any way is often discouraged. My goal is to provide peer support to those who wish to speak up and to help educate students and professionals on topics that impact patient care.
See my work →


“It is scary to stand up for yourself after trauma but you can do it and you won't be alone.”

— Sammy, client


What is a Complaint Doula?


Doulas traditionally provide emotional and physical support to people throughout pregnancy, loss, abortion, childbirth, and the postpartum period. I am not trained to provide these specialized services, but I can help you navigate the formal complaints process after a traumatic reproductive health experience!

Complaint Doula is my own term to describe the range of supports I offer. My services are dedicated peer support, guided by your needs, which may include:

•helping you put your complaint in writing
•figuring out where to direct your complaint
•making phone calls, sending emails, proofreading
•assisting with completing forms and finding information for you
•in-person support for complaint-related meetings or hearings
•connecting with others who have had similar negative experiences with the same care providers
•emotional support and seeking out additional resources



At this time, I am looking to volunteer my support as a Complaint Doula to gain more experience and hone my peer support skills. I am also available for workshops and to share my knowledge with your group or organization.


Complaint Doula Support

As a Complaint Doula, I can support you with whatever you need: from making difficult phone calls, to finding resources, helping you write letters and complete forms, or providing in-person support for meetings & hearings.
free of charge for those who need it


I am available for presentations for groups of students or professionals on topics including patient advocacy, trauma-informed care, birth trauma and obstetric violence prevention, and rights-based reproductive healthcare.
please contact for rates


I am also available to lend my lived experience and research to your project or committee.
please contact for rates

photo by Meghan Macdonald

photo by Meghan Macdonald


Contact Me

Kate Macdonald

Facebook →
Instagram→ @ComplaintDoula
Twitter→ @ComplaintDoula

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